Chargebacks911 Is Sued By The FTC For ‘Unfair Tactics’

Chargebacks911 is being sued by the State of Florida and the Federal Trade Commission for unjustly impeding customers from disputing credit card charges using the chargeback procedure.

The FTC and Florida claim in a federal court complaint that Gary Cardone and Monica Eaton Cardone, the proprietors of the “chargeback mitigation” business, have employed many “unfair techniques” to prevent people from properly resolving chargeback issues.

According to the complaint, Chargebacks911 frequently sent screenshots to credit card companies on behalf of their clients, purporting to indicate that customers had consented to the disputed payments, which were frequently recurring monthly membership rates.

According to the complaint, these screenshots are frequently not from the website where customers made the disputed purchases, and the corporation disregarded obvious red flags that the website screenshots were deceptive.

Value Added Promotions was another technique that Chargebacks911 employed to enable its customers to conduct a variety of small-dollar transactions using prepaid debit cards. Clients may do this to increase their overall volume of transactions. Which would reduce the proportion of their charges that consumers challenged.

According to Samuel Levine, director of the FTC’s department of consumer protection.

“Chargebacks911 helped scammers stay in business and defeat chargeback attempts by consumers hit with fraudulent charges.”