Centific and Telaid Enhance Retail with AI in New Partnership
In a game-changing collaboration, Centific, a global provider of AI and data services, has joined forces with Telaid, a prominent North American technology integrator, to usher in a new era of AI and computer vision solutions for the retail and quick-service restaurant (QSR) industry. This partnership promises to address the pressing challenges that retail and QSR establishments face in the wake of the COVID-19 pandemic, such as safety concerns, shrinkage, and inflation.
Pitaya.AI, Centific’s cutting-edge computer vision platform, is at the heart of this transformative partnership. Pitaya.AI leverages the power of artificial intelligence and computer vision to monitor inventory levels, identify potential threats, and provide actionable insights. This innovative technology is a game-changer for retail and QSR businesses, allowing them to meet safety and security challenges head-on while creating a more efficient, enjoyable, and secure work environment for employees.
Jagadish Garimella, Head of Retail and CPG Solutions at Centific, explains, “With Pitaya.AI, even the simplest CCTV or self-checkout cameras become advanced internal audit systems complete with behavioural anomaly detection and real-time alerts.” This means businesses can enhance their internal auditing capabilities, ensuring a more secure and vigilant operation.
Enhancing Employee Experience and Operational Efficiency
Telaid, renowned for its expertise in technology integration and hands-on Day 2 services, will be pivotal in bringing Centific’s Pitaya.AI to life within physical retail and QSR environments. Their mission is to enhance the employee experience and improve operational efficiency through innovative technology.
Travis Harjula, Director of Enterprise Accounts and Emerging Technologies at Telaid, envisions a bright future for the industry, saying, “This partnership represents a pivotal moment for Telaid as we harness the potential of AI and computer vision to revolutionise the industry. We’re not just accelerating technology integration; we’re laying the groundwork for a future where every technological investment unlocks unprecedented value for our clients and an enhanced experience for their employees.”
Quality of Life Improvements
One of the key objectives of this partnership is to improve the quality of life (QOL) for retail and QSR employees. By efficiently monitoring inventory levels and identifying potential issues, Pitaya.AI allows employees to focus on delivering exceptional customer service. This creates a work environment that is not only safer but also more enjoyable and efficient.
Unlocking Greater ROI
Integrating advanced AI with existing hardware offers a substantial return on investment. Businesses can extract more value and utility from their current technology investments, resulting in increased employee and customer safety. Moreover, cost savings can be passed on to shoppers, fostering loyalty and satisfaction.
Looking to the Future
Centific and Telaid are committed to developing and enhancing the Pitaya.AI platform’s AI and computer vision capabilities. Retailers and QSR establishments are invited to explore the future of this dynamic partnership at the upcoming NRF conference.
About Telaid
With over 40 years of experience, Telaid is a trusted, full-service technology partner that simplifies complex deployments and technology management. Telaid offers rapid rollouts, product lifecycle management, and managed IT services across various technology domains, from wireless to physical security solutions, infrastructure and cabling, automation, emerging IoT, and analytics. They aim to supplement your IT team with experienced resources to advance your business objectives.
About Centific
Centific combines data, intelligence, and experience to provide human-centric solutions that solve complex business challenges. With a client base that includes over 100 of the Global 500 companies, Centific specialises in consumer packaged goods, retail, software and technology, healthcare, travel, and hospitality industries. With a global presence, Centific partners with companies to drive tangible ROI, decrease waste, and optimise operations, ultimately delivering happier consumers, associates, and shareholders.
