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Indonesia Enforces Ban on Social Commerce Impacting TikTok and Facebook

Indonesia, Southeast Asia’s largest economy and home to 125 million active monthly TikTok users has delivered a resounding message to social media giants by imposing a ban on e-commerce transactions conducted on platforms like TikTok and Facebook. This move comes amidst a global push for regulating e-commerce and social media practices.

The Indonesian government’s decision to enforce this ban is rooted in protecting local small businesses from the competitive onslaught posed by e-commerce transactions on social media platforms. For months, calls had been mounting for regulatory measures to ensure a level playing field for offline sellers, who were disadvantaged due to selling cheaper products on platforms like TikTok Shop.

TikTok, in particular, stands significantly affected by this decision, with two million small vendors relying on TikTok Shop for their livelihoods. The ban means that social commerce platforms are now prohibited from facilitating payment transactions within their electronic systems. Additionally, the government has set a minimum price threshold of $100 for certain foreign goods purchased from Indonesian sellers on e-commerce platforms.

To clarify and separate social media and e-commerce activities, Indonesia’s Trade Minister, Zulkifli Hasan, stated, “Now, e-commerce cannot become social media. It is separated.” Social commerce companies have been given a week to align themselves with these new regulations, and non-compliance could result in the revocation of their business licenses in Indonesia.

While TikTok has expressed deep concerns about the impact of this policy on its six million local sellers and creators using TikTok Shop, the Indonesian government remains steadfast in its commitment to safeguarding the interests of small businesses. Hasan reiterated, “Any government would protect local small businesses,” emphasising that this regulation ensures “equality in business competition.”

This development highlights the growing trend of nations worldwide seeking to regulate the practices of e-commerce and social media platforms. As the online landscape continues to evolve, more countries will likely follow Indonesia’s lead in imposing similar bans to foster fair competition between online and offline merchants.

In the global context, the Indonesian government’s move resonates with ongoing antitrust investigations and lawsuits in the United States against major tech companies like Google, Amazon, and Apple, all accused of abusing their market power. Europe has also played its part in reining tech giants, with Amazon being compelled to cease using private data from competing merchants.

Indonesia’s e-commerce market, dominated by platforms like Tokopedia, Shopee, and Lazada, witnessed TikTok Shop gaining substantial market share since its 2021 launch. However, this ban threatens to impact the revenues of social media platforms, such as TikTok, which takes a commission from every sale.

While the decision has its critics and proponents, it underscores the shifting landscape of online commerce and the need for governments to balance protecting local businesses and encouraging innovation and competition.

Amid this transformation, the future of social commerce on platforms like TikTok in Indonesia hangs in the balance. How these companies respond to these regulatory changes will undoubtedly shape the e-commerce landscape in the nation and serve as a case study for similar global developments.